Skip to content

Jayex End of year product update available here Watch it now

Best Practice London 2025

By Keenal Majithia

Save the date! Jayex will be attending Best Practice London taking place at Kensington Olympia on 26th-27th February 2025. This is a must-attend event for decision-makers and healthcare professionals involved in primary care in the UK so ensure you register for your pass today. Visit our stand (E10) to see our latest enhancements in person, … Continued

Webinar – End of Year Product Update

By Keenal Majithia

In our recent webinar, Jayex End of Year Product Update, our CEO, Rob Hadley, showed our latest development plan for 2025. Below, you will find access to the webinar recording and the presentation slides. In summary: Watch the full webinar here: https://youtu.be/xCWwLIyeCSE View the presentation slides here: Webinar slides 04.12.2024 For a demo and more information: … Continued

Annual penetration testing and cyber security arrangements

By Keenal Majithia

We’re pleased to confirm to start that we have just successfully completed our annual Penetration Test and recently re-confirmed our Cyber Essentials Plus accreditation. This isn’t just a milestone; it’s part of our ongoing commitment to creating a safe, secure, and trusted environment for our customers and their patients’ sensitive data. When it comes to … Continued

Jayex business update

By Keenal Majithia

Jayex was previously part of a Group with a parent company listed in Australia. The UK business has now been transferred into a new UK registered company, which will make it easier to invest in the ongoing improvement of services going forward. Some improvements are already underway, for example we are currently upgrading our phone … Continued

Jayex optimises patient flow across your GP practice

By Keenal Majithia

The Connect Platform by Jayex is much more than the market leading patient check-in and calling solution suite. With over 3000 customers, Connect delivers a comprehensive ecosystem of related tools, which simplify and enhance the operational and patient engagement processes within GP practices. Connect is a secure, cloud-based suite of integrated products for GP practices. … Continued

Excellence and continual improvement in Customer Service

By Keenal Majithia

Jayex’s commitment to delivering excellent customer support  As the demand for efficiency in healthcare administration grows, GP practice managers are increasingly turning to automated solutions for patient check-ins and waiting room management. At Jayex, we deliver simple and intuitive solutions with comprehensive customer support.  Our new Service Management Team at Jayex have redefined how we … Continued

Addressing ICB funding changes on practices and PCN’s

By Keenal Majithia

With demand for face-to-face appointments continuing to rise, the impact of some ICB budgets reducing is adding to existing funding challenges. We are aware some ICB’s are not centrally funding practice patient management systems they did previously, meaning practices and PCN’s now have that responsibility. Balancing patient care, experience, and satisfaction whilst optimising practice staff/system … Continued