The NHS faces strict budget constraints for new facilities and buildings, making it essential for Estate Managers and Project delivery teams to maximise value, whilst ensuring timely, high-quality delivery.
Jayex works with ICB facility and estates teams to deliver digital solutions that enhance the patient experience from the moment they step foot into a new or renovated healthcare facility.
Our check-in systems, patient calling systems, information displays and hubs, ease waiting times at reception, improve satisfaction and reduce staff workload.
Implementing a new patient check-in and patient calling system
Jayex provides a simple, structured approach to support estates and facilities team, ensuring our solutions are delivered within your project’s timelines and budgets. Download our simplified flowchart or read the process in full below.
- Initial analysis: We begin with a thorough project analysis, involving all stakeholders, from the project team, contractor, other suppliers and ICB or health board teams.
- Review building plans: We examining the building schematics and project scope to tackle any technical challenges.
- Bespoke quote: Jayex provides a tailored quote based on the existing project scope and plans. We cater to a range of budgets and requirements. You can make requests changes or ask questions here before accepting the final quote.
- Site survey: After the order is processed, we schedule your free site survey. Here, we assess the space and suitability of the current proposal. We may make recommendations or adjustments to ensure the install goes smoothly.
- Final order processing: Once the order is finalised, our install coordinator will work with your estate or project manager to confirm timelines, ensure delivery of equipment, and complete any regulatory paperwork. We will communicate any network requirements so your local IT team can prepare ahead of install.
- Installation: The installation date is typically between the keys being handed over to the Practice and the official opening to patients. Our trained installation engineers and Tech Ops team effectively complete the on-site physical install and software install. We will work closely with your local team to amend dates if project timelines shift.
- Install signed off: Once your install is successfully signed off, you’ll receive access to our training suite. Our UK based support team is available for both remote and on-site technical support, if needed. Our Service Delivery Manager is also available for Service Reviews to ensure you remain satisfied with your Jayex solutions.
- Need services at another site?: We support both one-off builds and large-scale deployments, so you can scale up your Jayex services to a second site, across your PCN, or your Health Board. Just contact our sales team and we can deliver for you once again.
Take a look at our case study here to see an example of a new build installation. We installed the Jayex Connect Patient Flow at the Wembley Park Medical Centre’s new site. The Practice Manager and Reception Manager found Jayex to be more dependable and user-friendly, which improved patient check-in speed. They felt the Jayex package saved clinicians around 15 minutes daily by streamlining patient calls and saved receptionists 2 minutes per check-in, increasing efficiency.
Contact us today to ensure practice efficiency from the start of your new build journey.
