12 February 2013
Delegates attending the recent Children and Young Peopleâ€™s event at the Queen Elizabeth II conference centre in London witnessed the power of self-service first hand as GPs, Service Managers, and Healthcare representatives visited the Jayex exhibition stand to learn more about the latest in self-service technology.
The organisers of the event selected Jayex Technology as the preferred self-service exhibitor due to our advanced patient engagement platform â€˜Enlightenâ€™, which is currently revolutionising the patient experience across NHS Trusts today.The Jayex team demonstrated the many options available to Healthcare professionals to drive improvements in patient flow, queue management and patient processing. Along with patient check-in, patient calling, wayfinding, demographic updates and outcome reporting, delegates were particularly impressed with Enlightenâ€™s advanced survey tool. With the recent focus on the importance of patient feedback and the introduction of the â€˜Friends and Familyâ€™ survey, this tool allows staff working in NHS Trusts to easily capture vital feedback. The solution is also easily configured to support the production of bespoke pre-and post consultation surveys to support GP revalidation and PROMS.